Assessor Resource

ICTSAS201
Maintain inventories for equipment, software and documentation

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to record and store details of software, hardware and technical documentation.

It applies to frontline technical support personnel who maintain equipment, software and related technical documentation in a small to large office environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Document and update inventory

1.1 Maintain hardware inventory that creates a profile or description of each piece of equipment

1.2 Maintain software inventory and update licences as required, particularly when upgrading software

1.3 Record and organise storage of user documentation or technical manuals

2. Store technical documentation

2.1 Store hardware, software and equipment that is not in use, according to technical manuals

2.2 Ensure technical documentation is stored securely

2.3 Access and disseminate technical documentation as required

Evidence of the ability to:

update and maintain software, equipment and technical documentation inventory, according to identified storage and retrieval policy and procedures

comply with software licensing requirements, according to vendor specifications

access and update inventories.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and describe technical documentation processes

describe common software licensing requirements

describe inventory principles and procedures

explain current industry practices related to storage of hardware, software and technical documentation.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

personal computer, equipment and materials

industry and inventory management software packages

organisational documentation

enterprise intranet.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Document and update inventory

1.1 Maintain hardware inventory that creates a profile or description of each piece of equipment

1.2 Maintain software inventory and update licences as required, particularly when upgrading software

1.3 Record and organise storage of user documentation or technical manuals

2. Store technical documentation

2.1 Store hardware, software and equipment that is not in use, according to technical manuals

2.2 Ensure technical documentation is stored securely

2.3 Access and disseminate technical documentation as required

Evidence of the ability to:

update and maintain software, equipment and technical documentation inventory, according to identified storage and retrieval policy and procedures

comply with software licensing requirements, according to vendor specifications

access and update inventories.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and describe technical documentation processes

describe common software licensing requirements

describe inventory principles and procedures

explain current industry practices related to storage of hardware, software and technical documentation.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

personal computer, equipment and materials

industry and inventory management software packages

organisational documentation

enterprise intranet.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Maintain hardware inventory that creates a profile or description of each piece of equipment 
Maintain software inventory and update licences as required, particularly when upgrading software 
Record and organise storage of user documentation or technical manuals 
Store hardware, software and equipment that is not in use, according to technical manuals 
Ensure technical documentation is stored securely 
Access and disseminate technical documentation as required 

Forms

Assessment Cover Sheet

ICTSAS201 - Maintain inventories for equipment, software and documentation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTSAS201 - Maintain inventories for equipment, software and documentation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: